At Mickeli Therapy & Co., your privacy and confidentiality are treated with care, respect, and professionalism. This Privacy Policy explains how personal and health information is collected, stored, and managed in accordance with the Australian Privacy Principles under the Privacy Act 1988 (Cth).
Personal information may be collected to provide counselling, psychotherapy, and therapeutic support services. This may include:
Information may be collected through:
Personal information is collected to:
Your information is kept confidential and will not be shared without your consent unless required or authorised by law.
Situations where disclosure may occur include:
Reasonable steps are taken to securely store personal information through secure electronic systems and password-protected files. Client records are maintained in accordance with Australian legal and professional record-keeping requirements.
Clients may request access to their personal information or request corrections where appropriate. Requests can be made in writing using the contact details below.
The website may collect limited website usage information through cookies or analytics to improve user experience.
Please note that email and online communication, while commonly used, may not always be completely secure. Telehealth services are conducted using secure platforms where possible.
If you use an online booking system, your information may also be stored within that secure practice management platform in accordance with their privacy and security policies.
If you have concerns about privacy or confidentiality, you are encouraged to make contact directly to discuss the matter. If unresolved, complaints may be directed to the Office of the Australian Information Commissioner (OAIC).
Mickeli Therapy & Co.
Chrissy Sakr
North Parramatta, NSW
chrissy@mickelitherapy.com.au
0416 250 604
